Aftersales

We are always by your side and provide our customer with the best experience in sales, services and support. Whether you are a first-time buyer with PowerLink units or a returning client for replacement units, engine, parts or other type of goods, our expertise in the industry will provide you with the best support.

One-stop solution

Our after-sales service team can provide support to our customers with any service they require. From additional manuals, parts, or advice regarding our generators, our team of engineers and technicians is always on hand.

The importance of a maintenance plan

For a generator to operate at its best level, we recommend our customers conduct regular maintenance  and create a maintenance plan to allow the generator to continue operating at its maximum capacity.

Through our industry-leading maintenance plan, we provide customised service packages for each generator which can reduce the risk of downtime and loss of revenue.

There are many choices in planning, including a standardised or customised package, with the available maintenance plan starting monthly, quarterly, or annually, this will prevent unforeseen failures and ensure that your generator set can complete the task when you need power.

You can also count on our national quality support and expert assurance. We are on call for emergency maintenance and can provide rental equipment to handle your load during planned or unexpected downtime.

More than 200 service points when you need us the most
More than 100 countries 24 / 7 response service